Skip to content
Read our publication: Precursor , opens in a new tab
Join

The umbrella body for Kenyan fintech · Founded 2020

The voice of fintech in Kenya, heard where it matters.

FINTAK represents the companies building Kenya’s financial technology ecosystem: advocating with regulators and lawmakers, protecting consumer trust, and connecting members to partners, capital and markets.

Professional audience
136,572+
Annual impressions
16.5M
Member companies
22+
Global alliance
ADFA

What we do

One association. Six ways it works for the ecosystem.

Every pillar exists to make it easier to build, regulate and trust financial technology in Kenya.

Policy advocacy

Engaging regulators, the legislature and state agencies to shape rules that spur innovation while protecting end users.

Consumer trust and knowledge

Complaint escalation, satisfaction measurement and standards that make digital finance safer to use.

Financial literacy and inclusion

Campaigns, materials and workshops that equip Kenyans to use financial services with confidence.

Networking and collaboration

Forums, industry events and a global network of fintech associations, investors and partners.

Business acceleration

Helping members of every size optimise operations, reach new markets and connect with clients.

FINTAK Board: Left: Duncun Motanya, Joseph Githaiga, Dr. Juliet Ongwae & WallStreet Afica President Andrew Barden
FINTAK Board: Left: Duncun Motanya, Joseph Githaiga, Dr. Juliet Ongwae & WallStreet Afica President Andrew Barden

Why FINTAK

Regulation is written whether or not the industry is in the room. We make sure it is.

Founded in 2020, FINTAK is the umbrella body for Kenya’s finance and technology landscape, a resource and forum for companies, policymakers and the public.

  • A seat at the table on draft laws, consultations and compliance
  • A board spanning payments, law, policy, media and financial services
  • Interviews and working relationships across the regulatory system
Meet the board

Our publication · Independent under the Editorial Independence Charter

PRECURSOR

Intelligence on what moves African finance next. Evidence-led analysis, regulatory briefings and interviews, published by FINTAK and governed by its own charter.

Read it before consensus, opens in a new tab

Membership

Join the network shaping Kenyan fintech.

From startups to multinationals, membership that matches where you are.

Innovator Member - Startup

For early-stage and growth-stage fintech companies building or operating a financial-technology product or service.

KES 50,000 Per Year

  • A membership plan built around your priorities - 𝐴𝑛 𝑎𝑛𝑛𝑢𝑎𝑙 𝑟𝑒𝑣𝑖𝑒𝑤 𝑜𝑓 𝑦𝑜𝑢𝑟 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠 𝑛𝑒𝑒𝑑𝑠 𝑡𝑜 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑡ℎ𝑒 𝐹𝐼𝑁𝑇𝐴𝐾 𝑠𝑒𝑟𝑣𝑖𝑐𝑒𝑠 𝑎𝑛𝑑 𝑐𝑜𝑛𝑛𝑒𝑐𝑡𝑖𝑜𝑛𝑠 𝑚𝑜𝑠𝑡 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑡𝑜 𝑦𝑜𝑢𝑟 𝑛𝑒𝑥𝑡 𝑠𝑡𝑎𝑔𝑒 𝑜𝑓 𝑔𝑟𝑜𝑤𝑡ℎ.
  • Practical regulatory intelligence - 𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑏𝑟𝑖𝑒𝑓𝑖𝑛𝑔𝑠 𝑎𝑛𝑑 𝑠ℎ𝑎𝑟𝑒𝑑 𝑒𝑥𝑝𝑒𝑟𝑡 𝑐𝑙𝑖𝑛𝑖𝑐𝑠 𝑡𝑜 ℎ𝑒𝑙𝑝 𝑦𝑜𝑢𝑟 𝑡𝑒𝑎𝑚 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡𝑠, 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑜𝑏𝑙𝑖𝑔𝑎𝑡𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑝𝑟𝑒𝑝𝑎𝑟𝑒 𝑖𝑡𝑠 𝑛𝑒𝑥𝑡 𝑠𝑡𝑒𝑝𝑠.
  • Readiness for customers and partners - 𝑂𝑛𝑒 𝑎𝑛𝑛𝑢𝑎𝑙 𝑟𝑒𝑎𝑑𝑖𝑛𝑒𝑠𝑠 𝑟𝑒𝑣𝑖𝑒𝑤, 𝑠𝑢𝑝𝑝𝑜𝑟𝑡𝑒𝑑 𝑏𝑦 𝑝𝑟𝑎𝑐𝑡𝑖𝑐𝑎𝑙 𝑐ℎ𝑒𝑐𝑘𝑙𝑖𝑠𝑡𝑠, 𝑡𝑜 ℎ𝑒𝑙𝑝 𝑦𝑜𝑢 𝑜𝑟𝑔𝑎𝑛𝑖𝑠𝑒 𝑡ℎ𝑒 𝑖𝑛𝑓𝑜𝑟𝑚𝑎𝑡𝑖𝑜𝑛 𝑖𝑛𝑠𝑡𝑖𝑡𝑢𝑡𝑖𝑜𝑛𝑎𝑙 𝑏𝑢𝑦𝑒𝑟𝑠 𝑎𝑛𝑑 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠 𝑐𝑜𝑚𝑚𝑜𝑛𝑙𝑦 𝑟𝑒𝑞𝑢𝑖𝑟𝑒.
  • Relevant business connections - 𝑂𝑛𝑒 𝑚𝑎𝑛𝑎𝑔𝑒𝑑 𝑚𝑎𝑡𝑐ℎ𝑖𝑛𝑔 𝑎𝑠𝑠𝑖𝑔𝑛𝑚𝑒𝑛𝑡 𝑒𝑎𝑐ℎ 𝑦𝑒𝑎𝑟 𝑡𝑜 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑠𝑢𝑖𝑡𝑎𝑏𝑙𝑒 𝑝𝑜𝑡𝑒𝑛𝑡𝑖𝑎𝑙 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟𝑠, 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠 𝑜𝑟 𝑖𝑛𝑣𝑒𝑠𝑡𝑜𝑟𝑠 𝑎𝑛𝑑 𝑠𝑒𝑒𝑘 𝑖𝑛𝑡𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛𝑠 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒𝑖𝑟 𝑐𝑜𝑛𝑠𝑒𝑛𝑡.
  • A voice in industry policy - 𝑃𝑒𝑒𝑟 𝑙𝑒𝑎𝑟𝑛𝑖𝑛𝑔 𝑎𝑛𝑑 𝑝𝑟𝑎𝑐𝑡𝑖𝑐𝑎𝑙 𝑟𝑒𝑠𝑜𝑢𝑟𝑐𝑒𝑠 𝐴𝑐𝑐𝑒𝑠𝑠 𝑠ℎ𝑎𝑟𝑒𝑑 𝑚𝑒𝑚𝑏𝑒𝑟 𝑠𝑒𝑠𝑠𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑡𝑜𝑜𝑙𝑠 𝑎𝑑𝑑𝑟𝑒𝑠𝑠𝑖𝑛𝑔 𝑐𝑜𝑚𝑚𝑜𝑛 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒𝑠 𝑖𝑛 𝑐𝑜𝑚𝑝𝑙𝑖𝑎𝑛𝑐𝑒, 𝑝𝑟𝑜𝑐𝑢𝑟𝑒𝑚𝑒𝑛𝑡 𝑎𝑛𝑑 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠.
  • Visibility and team participation - 𝐴 𝑚𝑒𝑚𝑏𝑒𝑟-𝑑𝑖𝑟𝑒𝑐𝑡𝑜𝑟𝑦 𝑝𝑟𝑜𝑓𝑖𝑙𝑒, 𝑐𝑢𝑟𝑟𝑒𝑛𝑡-𝑚𝑒𝑚𝑏𝑒𝑟 𝑏𝑎𝑑𝑔𝑒 𝑎𝑛𝑑 𝑝𝑎𝑟𝑡𝑖𝑐𝑖𝑝𝑎𝑡𝑖𝑜𝑛 𝑓𝑜𝑟 𝑡𝑤𝑜 𝑛𝑜𝑚𝑖𝑛𝑎𝑡𝑒𝑑 𝑐𝑜𝑚𝑝𝑎𝑛𝑦 𝑟𝑒𝑝𝑟𝑒𝑠𝑒𝑛𝑡𝑎𝑡𝑖𝑣𝑒𝑠.
  • Two curated introductions to investors, clients or partners each year.
Apply
Most common

Institutional Member

For established fintechs, banks, insurers, SACCOs, telcos, payment providers and financial-infrastructure companies.

KES 150,000 Per Year

  • Support aligned with your business priorities - 𝑇𝑤𝑜 𝑟𝑒𝑣𝑖𝑒𝑤𝑠 𝑒𝑎𝑐ℎ 𝑦𝑒𝑎𝑟 𝑡𝑜 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠ℎ𝑖𝑝 𝑛𝑒𝑒𝑑𝑠, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑎𝑙 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒𝑠 𝑎𝑛𝑑 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑜𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑖𝑒𝑠 𝑓𝑜𝑟 𝑦𝑜𝑢𝑟 𝑜𝑟𝑔𝑎𝑛𝑖𝑠𝑎𝑡𝑖𝑜𝑛.
  • Regulatory intelligence for business decisions - 𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑏𝑟𝑖𝑒𝑓𝑖𝑛𝑔𝑠 𝑎𝑛𝑑 𝑠ℎ𝑎𝑟𝑒𝑑 𝑒𝑥𝑝𝑒𝑟𝑡 𝑐𝑙𝑖𝑛𝑖𝑐𝑠 𝑡𝑜 ℎ𝑒𝑙𝑝 𝑦𝑜𝑢𝑟 𝑡𝑒𝑎𝑚𝑠 𝑎𝑠𝑠𝑒𝑠𝑠 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡𝑠 𝑎𝑓𝑓𝑒𝑐𝑡𝑖𝑛𝑔 𝑝𝑟𝑜𝑑𝑢𝑐𝑡𝑠, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑐𝑜𝑚𝑝𝑙𝑖𝑎𝑛𝑐𝑒.
  • Structured partner and supplier discovery - 𝑇𝑤𝑜 𝑚𝑎𝑛𝑎𝑔𝑒𝑑 𝑚𝑎𝑡𝑐ℎ𝑖𝑛𝑔 𝑎𝑠𝑠𝑖𝑔𝑛𝑚𝑒𝑛𝑡𝑠 𝑒𝑎𝑐ℎ 𝑦𝑒𝑎𝑟 𝑡𝑜 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑜𝑟𝑔𝑎𝑛𝑖𝑧𝑎𝑡𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑓𝑎𝑐𝑖𝑙𝑖𝑡𝑎𝑡𝑒 𝑚𝑢𝑡𝑢𝑎𝑙𝑙𝑦 𝑎𝑔𝑟𝑒𝑒𝑑 𝑐𝑜𝑚𝑚𝑒𝑟𝑐𝑖𝑎𝑙 𝑐𝑜𝑛𝑣𝑒𝑟𝑠𝑎𝑡𝑖𝑜𝑛𝑠.
  • Support for procurement and partnership readiness - 𝐷𝑒𝑣𝑒𝑙𝑜𝑝 𝑜𝑛𝑒 𝑏𝑢𝑦𝑒𝑟 𝑝𝑟𝑜𝑏𝑙𝑒𝑚 𝑏𝑟𝑖𝑒𝑓 𝑜𝑟 𝑢𝑛𝑑𝑒𝑟𝑡𝑎𝑘𝑒 𝑜𝑛𝑒 𝑠𝑢𝑝𝑝𝑙𝑖𝑒𝑟-𝑟𝑒𝑎𝑑𝑖𝑛𝑒𝑠𝑠 𝑟𝑒𝑣𝑖𝑒𝑤 𝑎𝑛𝑛𝑢𝑎𝑙𝑙𝑦, ℎ𝑒𝑙𝑝𝑖𝑛𝑔 𝑝𝑟𝑜𝑠𝑝𝑒𝑐𝑡𝑖𝑣𝑒 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑 𝑦𝑜𝑢𝑟 𝑟𝑒𝑞𝑢𝑖𝑟𝑒𝑚𝑒𝑛𝑡𝑠 𝑜𝑟 𝑐𝑎𝑝𝑎𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠.
  • Evidence-led policy representation - 𝐶𝑜𝑛𝑡𝑟𝑖𝑏𝑢𝑡𝑒 𝑝𝑟𝑎𝑐𝑡𝑖𝑐𝑎𝑙 𝑒𝑥𝑝𝑒𝑟𝑖𝑒𝑛𝑐𝑒 𝑡𝑜 𝑖𝑛𝑑𝑢𝑠𝑡𝑟𝑦 𝑠𝑢𝑏𝑚𝑖𝑠𝑠𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑔𝑟𝑜𝑢𝑝𝑠, 𝑤𝑖𝑡ℎ 𝑢𝑝𝑑𝑎𝑡𝑒𝑠 𝑜𝑛 𝑡ℎ𝑒 𝑖𝑠𝑠𝑢𝑒𝑠 𝐹𝐼𝑁𝑇𝐴𝐾 𝑝𝑢𝑟𝑠𝑢𝑒𝑠.
  • Practical learning across your teams - 𝐴𝑐𝑐𝑒𝑠𝑠 𝑠ℎ𝑎𝑟𝑒𝑑 𝑠𝑒𝑠𝑠𝑖𝑜𝑛𝑠, 𝑒𝑥𝑝𝑒𝑟𝑡 𝑐𝑙𝑖𝑛𝑖𝑐𝑠 𝑎𝑛𝑑 𝑟𝑒𝑠𝑜𝑢𝑟𝑐𝑒𝑠 𝑐𝑜𝑣𝑒𝑟𝑖𝑛𝑔 𝑖𝑚𝑝𝑙𝑒𝑚𝑒𝑛𝑡𝑎𝑡𝑖𝑜𝑛 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒𝑠, 𝑟𝑖𝑠𝑘 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡 𝑎𝑛𝑑 𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑡𝑒𝑐ℎ𝑛𝑜𝑙𝑜𝑔𝑦 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠.
  • Organizational visibility and participation - 𝐴 𝑚𝑒𝑚𝑏𝑒𝑟-𝑑𝑖𝑟𝑒𝑐𝑡𝑜𝑟𝑦 𝑝𝑟𝑜𝑓𝑖𝑙𝑒, 𝑐𝑢𝑟𝑟𝑒𝑛𝑡-𝑚𝑒𝑚𝑏𝑒𝑟 𝑏𝑎𝑑𝑔𝑒 𝑎𝑛𝑑 𝑝𝑎𝑟𝑡𝑖𝑐𝑖𝑝𝑎𝑡𝑖𝑜𝑛 𝑓𝑜𝑟 𝑓𝑖𝑣𝑒 𝑛𝑜𝑚𝑖𝑛𝑎𝑡𝑒𝑑 𝑟𝑒𝑝𝑟𝑒𝑠𝑒𝑛𝑡𝑎𝑡𝑖𝑣𝑒𝑠, 𝑠𝑢𝑝𝑝𝑜𝑟𝑡𝑒𝑑 𝑏𝑦 𝑎𝑛 𝑎𝑛𝑛𝑢𝑎𝑙 𝑟𝑒𝑐𝑜𝑟𝑑 𝑜𝑓 𝑠𝑒𝑟𝑣𝑖𝑐𝑒𝑠 𝑢𝑠𝑒𝑑.
  • Twenty percent discount on eligible FINTAK training programmes.
Apply

Ecosystem Partner

For investors, professional advisers, technology vendors, universities, development organisations and associations supporting the fintech ecosystem.

KES 250,000 Per Year

  • A focused engagement plan - 𝐴𝑔𝑟𝑒𝑒 𝑦𝑜𝑢𝑟 𝑚𝑎𝑟𝑘𝑒𝑡-𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑖𝑛𝑣𝑒𝑠𝑡𝑚𝑒𝑛𝑡 𝑜𝑟 𝑒𝑐𝑜𝑠𝑦𝑠𝑡𝑒𝑚 𝑝𝑟𝑖𝑜𝑟𝑖𝑡𝑖𝑒𝑠, 𝑤𝑖𝑡ℎ 𝑞𝑢𝑎𝑟𝑡𝑒𝑟𝑙𝑦 𝑟𝑒𝑣𝑖𝑒𝑤𝑠 𝑡𝑜 𝑡𝑟𝑎𝑐𝑘 𝑎𝑐𝑡𝑖𝑣𝑖𝑡𝑦 𝑎𝑛𝑑 𝑟𝑒𝑓𝑖𝑛𝑒 𝑡ℎ𝑒 𝑛𝑒𝑥𝑡 𝑠𝑡𝑒𝑝𝑠.
  • Targeted commercial and strategic connections - 𝑇ℎ𝑟𝑒𝑒 𝑚𝑎𝑛𝑎𝑔𝑒𝑑 𝑚𝑎𝑡𝑐ℎ𝑖𝑛𝑔 𝑎𝑠𝑠𝑖𝑔𝑛𝑚𝑒𝑛𝑡𝑠 𝑒𝑎𝑐ℎ 𝑦𝑒𝑎𝑟 𝑡𝑜 𝑖𝑑𝑒𝑛𝑡𝑖𝑓𝑦 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑏𝑢𝑦𝑒𝑟𝑠, 𝑖𝑛𝑣𝑒𝑠𝑡𝑒𝑒𝑠, 𝑑𝑒𝑙𝑖𝑣𝑒𝑟𝑦 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠 𝑜𝑟 𝑜𝑡ℎ𝑒𝑟 𝑠𝑡𝑎𝑘𝑒ℎ𝑜𝑙𝑑𝑒𝑟𝑠 𝑎𝑛𝑑 𝑠𝑒𝑒𝑘 𝑚𝑢𝑡𝑢𝑎𝑙𝑙𝑦 𝑎𝑔𝑟𝑒𝑒𝑑 𝑖𝑛𝑡𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛𝑠.
  • An opportunity to demonstrate your expertise - 𝑂𝑛𝑒 𝑠𝑐𝑜𝑝𝑒𝑑, 𝑐𝑜-ℎ𝑜𝑠𝑡𝑒𝑑 𝑠𝑒𝑠𝑠𝑖𝑜𝑛 𝑤𝑖𝑡ℎ𝑖𝑛 𝐹𝐼𝑁𝑇𝐴𝐾’𝑠 𝑠ℎ𝑎𝑟𝑒𝑑 𝑎𝑛𝑛𝑢𝑎𝑙 𝑝𝑟𝑜𝑔𝑟𝑎𝑚𝑚𝑒, 𝑜𝑟𝑔𝑎𝑛𝑖𝑠𝑒𝑑 𝑎𝑟𝑜𝑢𝑛𝑑 𝑎 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑖𝑛𝑑𝑢𝑠𝑡𝑟𝑦 𝑛𝑒𝑒𝑑 𝑎𝑛𝑑 𝑎𝑛 𝑎𝑔𝑟𝑒𝑒𝑑 𝑎𝑢𝑑𝑖𝑒𝑛𝑐𝑒.
  • Market and regulatory context - 𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑏𝑟𝑖𝑒𝑓𝑖𝑛𝑔𝑠 𝑎𝑛𝑑 𝑠ℎ𝑎𝑟𝑒𝑑 𝑒𝑥𝑝𝑒𝑟𝑡 𝑐𝑙𝑖𝑛𝑖𝑐𝑠 𝑡𝑜 ℎ𝑒𝑙𝑝 𝑦𝑜𝑢𝑟 𝑜𝑟𝑔𝑎𝑛𝑖𝑠𝑎𝑡𝑖𝑜𝑛 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡𝑠 𝑎𝑓𝑓𝑒𝑐𝑡𝑖𝑛𝑔 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟𝑠, 𝑖𝑛𝑣𝑒𝑠𝑡𝑚𝑒𝑛𝑡𝑠 𝑎𝑛𝑑 𝑝𝑎𝑟𝑡𝑛𝑒𝑟𝑠ℎ𝑖𝑝 𝑜𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑖𝑒𝑠.
  • Participation in industry development - 𝐶𝑜𝑛𝑡𝑟𝑖𝑏𝑢𝑡𝑒 𝑒𝑥𝑝𝑒𝑟𝑡𝑖𝑠𝑒 𝑎𝑛𝑑 𝑒𝑣𝑖𝑑𝑒𝑛𝑐𝑒 𝑡𝑜 𝑟𝑒𝑙𝑒𝑣𝑎𝑛𝑡 𝑝𝑜𝑙𝑖𝑐𝑦 𝑐𝑜𝑛𝑠𝑢𝑙𝑡𝑎𝑡𝑖𝑜𝑛𝑠, 𝑡𝑒𝑐ℎ𝑛𝑖𝑐𝑎𝑙 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑔𝑟𝑜𝑢𝑝𝑠 𝑎𝑛𝑑 𝑐𝑜𝑙𝑙𝑎𝑏𝑜𝑟𝑎𝑡𝑖𝑣𝑒 𝑖𝑛𝑖𝑡𝑖𝑎𝑡𝑖𝑣𝑒𝑠.
  • Visibility among relevant organisations - 𝐴 𝑝𝑎𝑟𝑡𝑛𝑒𝑟-𝑑𝑖𝑟𝑒𝑐𝑡𝑜𝑟𝑦 𝑝𝑟𝑜𝑓𝑖𝑙𝑒 𝑎𝑛𝑑 𝑐𝑢𝑟𝑟𝑒𝑛𝑡-𝑝𝑎𝑟𝑡𝑛𝑒𝑟 𝑏𝑎𝑑𝑔𝑒 𝑡ℎ𝑎𝑡 𝑒𝑥𝑝𝑙𝑎𝑖𝑛 𝑦𝑜𝑢𝑟 𝑐𝑎𝑝𝑎𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠 𝑎𝑛𝑑 ℎ𝑒𝑙𝑝 𝑖𝑛𝑡𝑒𝑟𝑒𝑠𝑡𝑒𝑑 𝑜𝑟𝑔𝑎𝑛𝑖𝑠𝑎𝑡𝑖𝑜𝑛𝑠 𝑓𝑖𝑛𝑑 𝑦𝑜𝑢.
  • Accountable engagement and team access - 𝑃𝑎𝑟𝑡𝑖𝑐𝑖𝑝𝑎𝑡𝑖𝑜𝑛 𝑓𝑜𝑟 𝑓𝑖𝑣𝑒 𝑛𝑜𝑚𝑖𝑛𝑎𝑡𝑒𝑑 𝑟𝑒𝑝𝑟𝑒𝑠𝑒𝑛𝑡𝑎𝑡𝑖𝑣𝑒𝑠, 𝑤𝑖𝑡ℎ 𝑞𝑢𝑎𝑟𝑡𝑒𝑟𝑙𝑦 𝑟𝑒𝑝𝑜𝑟𝑡𝑖𝑛𝑔 𝑜𝑛 𝑎𝑔𝑟𝑒𝑒𝑑 𝑎𝑐𝑡𝑖𝑣𝑖𝑡𝑖𝑒𝑠, 𝑐𝑜𝑛𝑛𝑒𝑐𝑡𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑓𝑜𝑙𝑙𝑜𝑤-𝑢𝑝.
  • Twenty-five per cent discount on eligible FINTAK training programmes
Apply

Have a concern about a financial service?

Share your experience confidentially. FINTAK’s complaint escalation service helps consumers get issues with fintech providers resolved, and tracks resolution times across the industry.

Submit a complaint